Refund Policy

At Streamline Digital, we strive to provide the best digital marketing services that deliver real results for your business. Our goal is to ensure that every client is satisfied with our work. However, we understand that situations may arise where a refund may be requested. Please read our refund policy carefully to understand the terms and conditions that apply to refunds.

Refund Eligibility

Refunds are generally not offered for digital marketing services once work has commenced, as we invest significant time and resources into each project to provide high-quality results. However, in certain situations, we may offer a refund, subject to the following conditions:

Service Not Delivered: If we fail to provide the agreed-upon services within the stipulated timeline and without valid communication or reasons, a refund may be considered.
Partial Work Completion: If a project has been started but not completed, we may issue a partial refund based on the work completed up until that point.
Misunderstanding or Miscommunication: If a service has been delivered in a way that deviates significantly from what was initially agreed upon, we will make every effort to resolve the issue, and in certain cases, a refund may be provided.

Refund Process

To request a refund, please contact us by email at [your email] within 7 days of receiving the service. You must provide the following details in your refund request:

Your full name and contact information.
A description of the service you are requesting a refund for.
The reason for the refund request.

Once we receive your request, our team will review it and respond within 5-7 business days. We will notify you of the outcome, and if a refund is approved, the amount will be processed back to your original payment method.

Contact Us

If you have any questions or concerns about our refund policy or need to request a refund, please don’t hesitate to reach out to us. You can contact our support team by emailing us at [your email].

We value your business and appreciate the opportunity to work with you. Thank you for choosing Streamline Digital!

Dispute Resolution

We always strive to resolve any issues amicably. If you are unhappy with our service, please let us know as soon as possible so we can address your concerns. We are committed to ensuring a positive experience and will work closely with you to find a solution. If a refund is not granted, we may offer alternative solutions such as additional revisions or services to meet your needs.

Non-Refundable Services

Please note that certain services are non-refundable, including:

Completed services: Once the services (such as ad campaigns, SEO work, content creation) have been delivered and accepted by the client, they are non-refundable.
Third-party services: Any third-party services (e.g., ad spend, software subscriptions) paid for on behalf of the client are non-refundable.